Effective Date: 15 August 2025
At Global Vin Audit, we are committed to providing accurate, data-driven vehicle history reports to help our customers make informed automotive decisions. Due to the nature of our digital products, we kindly ask that you review this Refund Policy carefully before making a purchase.
All products and services offered through our website are delivered digitally and include, but are not limited to:
Vehicle history reports
Market value analyses
Accident and history summaries
Vehicle verification details
Export/import records
Warranty and recall information
Because these are non-tangible, digital goods, all sales are final once the report is processed and delivered. No refunds will be issued under normal circumstances.
Refunds will not be provided in cases where the error was caused by incorrect details submitted by the customer, including:
Incorrect Vehicle Identification Number (VIN)
Typographical errors
Duplicate submissions
Misunderstanding the scope or purpose of our services
Please double-check your information before placing an order.
In rare circumstances, we may offer a correction or redelivery of your order if:
Wrong Report Delivered: The report does not match the VIN you provided.
Incomplete or Corrupted Report: The delivered report is missing essential information or is inaccessible.
Report Not Delivered: Your report was not delivered within our standard timeframe (typically 7–10 hours) due to a system error on our end.
To request a correction or redelivery, please email us at info@globalvinaudit.com within 2 business days of receiving (or not receiving) your report.
If you encounter difficulty accessing or downloading your report, our support team will assist you in resolving the issue. However, as the product has already been delivered, such cases are not eligible for refunds.
Please check your spam, junk, or promotions folder before contacting us.
Filing a chargeback after agreeing to our refund terms violates this policy. We reserve the right to dispute any chargeback by providing proof of delivery and service fulfillment.
We strongly encourage customers to contact us directly to resolve any concerns.
By placing an order with Global Vin Audit, you confirm that:
You understand and accept that our products are non-refundable digital goods.
All sales are final unless an error is made by our team.
You have read and agreed to this Refund Policy in full.
For order-related inquiries or assistance:
📧 Email: info@globalvinaudit.com
📅 Support Hours: Monday – Friday, 9:00 AM – 6:00 PM (PST)
We appreciate your trust in Global Vin Audit and your understanding of our digital product refund policy.
